CXOwork LLC ("CXOwork", "we", "our", "us") operates the CXOwork platform at cxowork.com and related subdomains (the "Platform"), a marketplace connecting fractional executives and advisors with companies seeking executive talent.
For the purposes of applicable data protection law (including the EU General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA")), CXOwork is the data controller of your personal information. Our designated contact for privacy matters is reachable at info@cxowork.com.
We collect the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Identity | First name, last name, photo | Profile creation, identity verification |
| Contact | Email address, phone number, location | Communication, account security |
| Professional | Work history, skills, certifications, LinkedIn profile, resume | Matching with Clients, profile display |
| Financial | Payment information, bank account (via Stripe), tax details | Processing payments, compliance |
| Identity verification | Government-issued ID (processed by Stripe Identity) | Advisor verification, fraud prevention |
| Usage | Pages visited, features used, click events, session duration | Platform improvement, analytics |
| Device & technical | IP address, browser type, OS, cookies | Security, fraud detection |
| Communications | Messages sent through the Platform, support tickets | Support, dispute resolution |
We do not intentionally collect sensitive personal data (such as health data, biometric data beyond identity verification, or data revealing racial or ethnic origin) except where required for identity verification purposes and with your explicit consent.
We collect your personal information through:
We use your personal information for the following purposes:
Legal bases for processing (GDPR): We process your data on the basis of (a) contract performance — processing necessary to provide our services; (b) legitimate interests — improving the Platform, fraud prevention, and analytics; (c) legal obligation — compliance with applicable law; and (d) consent — for marketing communications and optional features.
We may share your data with:
Your profile may also be visible to search engines if you choose to make it publicly discoverable. You can control your profile visibility from the Privacy settings in your dashboard.
We retain your personal information for as long as your account is active or as needed to provide our services. We also retain and use your data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
If you close your account, we will delete or anonymise your personal information within 90 days, except where we are required by law to retain it for longer (e.g., financial records required to be kept for 7 years). Resume data processed by AI is not retained beyond the initial profile-fill session.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS) and at rest, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you in accordance with applicable law.
We use cookies and similar tracking technologies to operate and improve the Platform. Cookies are small files stored on your device that help us remember your preferences, maintain your session, and understand how you use the Platform.
The types of cookies we use include:
You can control non-essential cookies through your browser settings or our cookie preference centre. Note that disabling cookies may affect the functionality of the Platform.
Depending on your location, you may have the following rights regarding your personal information:
California residents (CCPA): You additionally have the right to know what personal information is collected, the right to opt out of sale (we do not sell your data), and the right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at info@cxowork.com. We will respond within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
The Platform is intended for use by adults (18 years of age or older) only. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at info@cxowork.com.
CXOwork is based in the United States. If you access the Platform from outside the United States, your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
For transfers of personal data from the European Economic Area ("EEA"), the United Kingdom, or Switzerland to the United States, we rely on appropriate transfer mechanisms, including Standard Contractual Clauses approved by the European Commission, to ensure your data receives an adequate level of protection. A copy of the applicable transfer mechanism can be requested at info@cxowork.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. For material changes, we will notify you by email or a prominent notice on the Platform at least 14 days before the change takes effect.
Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us:
If you are based in the EEA or UK and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.